Shipping Information
Straightforward, honest delivery timelines — no surprises at checkout.
Dispatch Time
Orders are dispatched within 1–2 business days of payment confirmation.
Delivery Window
Most orders arrive within 10–15 business days once dispatched.
Where Gear Ships From
Some products ship from local partners, others are sourced internationally — either way, you'll always get a tracking number.
Free Shipping
Every shipping tier unlocks free delivery once your order passes that tier's threshold — see below.
Shipping Options
Standard Shipping
~A$9 – A$15
10–15 business days
Free over A$99
Express Shipping
~A$14 – A$22
7–10 business days
Free over A$150
Exact cost calculated at checkout based on your order. We don't mark up shipping — you pay close to our actual carrier cost.
Express shipping is available when a faster carrier is available for your order. If only Standard is shown at checkout, it means the fastest available carrier is already selected.
Dispatch & Delivery
Once your order is placed and payment is confirmed, we dispatch it within 1–2 business days. From there, delivery typically takes 10–15 business days, depending on the product and your location within Australia. Some products ship from local partners, while others are sourced internationally — your order confirmation email and tracking page will always show an estimated delivery window for your specific items.
Tracking Your Order
As soon as your order is dispatched, we'll email you a tracking number so you can follow its progress. You can also check on your order any time using our Track Order page.
Shipping Costs
We offer two shipping speeds — Standard and Express — each with its own price range and free-shipping threshold (see the tiers above). Exact shipping cost is calculated at checkout based on your specific order, and we don't mark it up — you pay close to our actual carrier cost. Free shipping is applied automatically once your order passes the relevant tier's threshold. Oversized items may attract special freight rates, shown clearly at checkout.
Questions About Your Delivery?
If your order is taking longer than expected or you have any shipping questions, we're happy to help.
support@orightt.com